Consumer protection and advocacy

FILE - In this May 4, 2018, file photo a man talks on the phone in a hallway adorned with the palm tree-printed wallpaper at a hotel near the Los Angeles International Airport in Los Angeles. U.S. regulators are proposing new measures intended to thwart billions of annoying robocalls received by Americans each year. The rising volume of unwanted calls in the last few years has created pressure on Congress, regulators and phone companies to do something to act. (AP Photo/Jae C. Hong, File)
May 15, 2019 - 10:56 am
NEW YORK (AP) — New measures by U.S. regulators could help thwart some of the billions of robocalls received in the U.S. The Federal Communications Commission said Wednesday that it will vote in June on whether to let wireless carriers block spam calls by default, which should mean that more spam...
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President Donald Trump speaks during a event on medical billing, in the Roosevelt Room of the White House, Thursday, May 9, 2019, in Washington. (AP Photo/Evan Vucci)
May 09, 2019 - 12:13 pm
WASHINGTON (AP) — President Donald Trump on Thursday called for an end to "surprise medical bills," the astonishingly high charges insured patients can face when a member of a medical team that treats them is not in their insurer's network. "Not a pleasant surprise," Trump said of bills that arrive...
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FILE - This Jan. 28, 2015, file photo, shows the Federal Trade Commission building in Washington. Federal privacy regulators are under scrutiny in Congress as they negotiate a record fine with Facebook to punish the company for alleged violations of its users' privacy. (AP Photo/Alex Brandon, File)
May 08, 2019 - 9:23 am
WASHINGTON (AP) — The Latest on congressional hearing on privacy agency (all times local): 12:20 p.m. Federal privacy regulators are getting a sympathetic hearing from Congress for their request for greater powers and funding to police privacy. Lawmakers from both parties are warning that fines...
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FILE - This Jan. 28, 2015, file photo, shows the Federal Trade Commission building in Washington. Federal privacy regulators are under scrutiny in Congress as they negotiate a record fine with Facebook to punish the company for alleged violations of its users' privacy. (AP Photo/Alex Brandon, File)
May 08, 2019 - 12:40 am
WASHINGTON (AP) — Federal privacy regulators are under scrutiny in Congress as they negotiate a record fine with Facebook to punish the company for alleged violations of its users' privacy. The Federal Trade Commission is considering a rare action holding CEO Mark Zuckerberg personally accountable...
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May 07, 2019 - 2:23 pm
NEW YORK (AP) — Debt collectors will be able to start contacting borrowers via text and email under new regulations proposed by the Consumer Financial Protection Bureau. The rules released Tuesday are an update to debt collection regulations enacted in the 1970s, which never took into account...
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FILE - In this March 14, 2019, file photo, people walk on the Stanford University campus in Santa Clara, Calif. Financial aid award letters are known to be tricky to understand due to jargon and a lack of clarity about how much you have to pay out of pocket. If you can’t interpret your financial aid award, you won’t be able to compare letters from different schools. (AP Photo/Ben Margot, File)
May 02, 2019 - 7:17 am
With college acceptances in hand, now comes the hard part: understanding your financial aid offers. These letters are notorious for being laden with jargon that differs from offer to offer, making comparison difficult. But you can learn how to interpret award letters to understand the costs and...
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In this Sunday, March 24, 2019 photo a passer-by walks on a pedestrian walkway, in Boston's Seaport district. At the end of 2018, 18- to 29-year-olds carried over $1 trillion in debt, according to the Federal Reserve. That’s the highest level since 2007. “Understanding your options and making a plan is imperative,” says Billy Hensley, CEO of the National Endowment for Financial Education. “Anyone doing that is going in the right direction.” (AP Photo/Steven Senne)
March 26, 2019 - 6:05 am
The saying that debt is easy to get into and hard to get out of hits home for younger Americans: At the end of 2018, 18- to 29-year-olds carried over $1 trillion in debt, according to the Federal Reserve. That's the highest level since 2007. "Understanding your options and making a plan is...
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House Financial Services Committee Chair Maxine Waters, D-Calif., leads a hearing to review the Consumer Financial Protection Bureau's mission to focus priority on consumers with the CFPB Dir. Kathy Kraninger, on Capitol Hill in Washington, Thursday, March 7, 2019. (AP Photo/J. Scott Applewhite)
March 07, 2019 - 10:09 am
WASHINGTON (AP) — The government's consumer watchdog agency came under new scrutiny from the House Financial Services Committee, now controlled by Democrats who say the appointees chosen by President Donald Trump to lead the organization have undermined its mission to protect Americans. A fresh...
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FILE - In this July 5, 2016 file photo, cans and plastic bottles brought in for recycling are seen at a recycling center in Sacramento, Calif. California consumers are losing out on at least $308 million in nickel deposits on cans and bottles, largely because it’s increasingly difficult to find a recycling center. That’s according to a report set for release Thursday, Feb. 28, 2019, by advocacy group Consumer Watchdog. (AP Photo/Rich Pedroncelli, File)
February 28, 2019 - 11:44 am
SACRAMENTO, Calif. (AP) — California consumers lost out on at least $308 million in nickel deposits on cans and bottles in 2018, largely because it's increasingly difficult to find a place to recycle them, according to a new report made public Thursday. In the last five years, about 40 percent of...
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This Aug. 20, 1987, image made from video shows an intruder with a gun, as journalist David Horowitz is taken hostage during a live broadcast of Channel 4 Los Angeles. Horowitz remained calm and read the gunman's statements on camera, but the station had cut the broadcast without the gunman becoming aware of that fact. The gun turned out to be a toy BB gun, and Horowitz then took on the campaign to ban toy guns that look like real guns. Longtime consumer journalist David Horowitz has died at age 81, his wife told NBC4. (NBC-TV via AP)
February 19, 2019 - 10:38 pm
LOS ANGELES (AP) — David Horowitz, whose "Fight Back!" syndicated program made him perhaps the best-known consumer reporter in the U.S., has died. He was 81. Horowitz had dementia and died on Thursday in Los Angeles, a family spokesman said. "Fight Back! With David Horowitz" won multiple Emmys and...
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