What's Behind Passengers Getting Stuck On The Tarmac For Hours

KCBS Radio: On-Demand
Friday, January 11th
Passengers on an Aeromexico flight that was diverted to Oakland from SFO because of fog, ended up sitting on the tarmac for hours before being allowed to deplane. KCBS Radio's Susan Leigh Taylor reports, this is not the first time something like this has happened. So, why do airports seem so completely unprepared to handle situations like this?